Finding new customers and keeping them

Finding new customers and keeping them

if yours is like any other small (possibly one-person) sign shop, then you’re always on the lookout for new customers. And not only that, once you have them, you have to figure out how to make them want to keep coming back. Angelyn Cubacub of Roland DGA recently...
Proper care for vehicle wraps

Proper care for vehicle wraps

One evening a few years ago, I had a conversation with a pizza delivery guy driving a brightly-wrapped Fiat 500. He told me that he didn’t have a car of his own but that his boss allowed him to drive the Fiat provided he kept it clean and shiny. I thought that...

Direct to garment printer from Roland

The thumbnail version: Roland has the BT-12 direct-to-garment desk-top printer. It’s suited to limited-quantity prints for, say, promotional purposes. The full version: Roland is telling the story about how an employment services company in Oregon acquired a...

Who is your social media target?

So you’re quite happy with your shop’s website and you’re actively promoting your shop on Facebook. But who is your audience? Do you in fact know for sure and are you targeting that audience appropriately? Social media experts tell us that in order...

Employee management matters

There are many ways to reward employees, boost morale, and keep them on side. Here is one from Bob Nelson’s book 1001 Ways to Reward Employees . . . Quoting Robert Preziosi of Management Associates: “For some reason there never seems to be enough...